Here at Petal&Post, we strive to keep things simple and elegant – including all this legal stuff.

All orders placed with Petal&Post are subject to these terms and conditions:

Our prices are inclusive of VAT and include a delivery fee, only within the areas listed on the website.

It is your responsibility to provide us with the correct delivery address. Please carefully check the address before ordering as we cannot guarantee redelivery or a refund in the event of an incorrect address. If your suburb is not listed, it means we do not deliver there at this stage.

We operate two days each week – Wednesday and Friday. You are more than welcome to order a posy in advance.

You won’t know what is going to go into the day’s posy until each morning’s visit to the flower market. Unlike a traditional florist, we arrange just one style of posy each day using the freshest seasonal blooms available.

Orders placed before 12pm or until sold out will be delivered between 12 and 5pm.

We aim to deliver between 12pm – 5pm, but our delivery times may not be precise and, unfortunately, cannot be guaranteed. To ensure that you receive our posies in the best possible condition, we aim not to deliver to your door but to a person at your door. Therefore, please provide an address at which you are certain that there will be someone to receive the posy on arrival. If the posy is left at the door we hold no responsibility for theft or the condition of the posy once it is received.

In the unlikely event that you are unhappy with the state of your posy please contact us via email hello@petalsandpost.co.za within 5 hours of receiving your item. Refunds will be reviewed on a case-by-case basis.